Microsoft Surface Laptop 3, 10th Gen Intel Core i5 (13.5-inch Touchscreen - 8GB Memory - 256GB SSD) - Blue (Renewed)

I got this laptop to replace my MacBook air and so far, it's great. It's a good size (12x9in- similar to the Mac which is 13x9in), lightweight, gorgeous color, and the screen is so crisp and clear. I've only had it for a day so hopefully it works out and doesn't need repairs since it's refurbished. It looked brand spanking new when I opened the box and has no scratches or anything anywhere, I looked very carefully. I noticed the laptop got pretty warm for a little bit but I knew that from other reviews so I'll probably just buy a laptop stand to put under. The speakers are nice and loud, the track pad is smooth and easy to use, and it sets you up with the ability to connect to your android phone. I set up my Samsung A32 and works like a charm.I'm very happy with it so far so hopefully I don't get any surprises on it not working. But I will update if that happens.Update: Unfortunately, my laptop kept giving me the blue screen of death pretty multiple times every time I used it so I had to return it. It worked great for the first 2 weeks and then only problems. I wasnt even able to wipe my information off of it because it kept crashing. Its still a great laptop though, I just got unlucky.

This laptop is Microsoft refurbished and looks brand new from every perspective. Everything about this laptop is new, minus the "Refurbished" label on the box. Yes there is a smell from the felt when new, it dissipated in like 2 days. Wonderful and high quality device that works really well. Windows 11 update happened two days after I set it up. Blue color is very nice too. Best value for the price.

This is a really good laptop.Absolutely no issues.I was a bit hesitant but I'm satisfied with my purchase

Packaging looked really good, all fresh. Upon opening computer I noticed crusty stuff on R and T keys and a few small dings around keyboard body- I wiped off figured it was a fluke.After using for a few minutes, more crust came out, then white powder and dusty fuzz… definitely not the quality I was expecting - but really need the computer so trying to get past it.Was remaining hopeful, and then noticed the R key was askew- upon pressing a couple times the key popped off to reveal more crust and gunk filling entire key space. I’m extremely grossed out now.Attempted to work with customer service for a direct shipment of a replacement, and return of gross computer- spoke with two individuals, both stating they can only offer a return, and refund 5 days later.Thus has been a really, really bad experience, with terrible timing. Super frustrating.

When I bought the laptop it was in perfect condition, no complaints. Couldn't even tell it was refurbished. However, a week or two in, I notice that the screen starts glitching randomly even during start-up. The glitching is so bad that I'll be in the middle of using the laptop and the screen will go black out of nowhere. Hard resets and basic troubleshooting tips do not work. Google tells me either the issue is with the display driver, the software, or the hardware. I figured a professional may have better luck but I am told the way Microsoft packages their products makes it impossible for them to take anything apart and put it back together. So, I'm stuck. Resigned, I call customer service in search of a replacement but they can only offer me a refund so I take it.This is minor and wasn't as big of an issue but one of the letter's on the keyboard would often get stuck as I was typing. It was a pain in the butt considering that the letter was "T."All in all, I loved the laptop but the glitches became enough of an issue to where they affected my day-to-day and ruined my experience. I doubt I'll buy another refurbished product again. It seems like there isn't any testing done to ensure the reliability of this product. Keep that mind when deciding on this purchase.

I purchased the Microsoft Certified Refurbished model (Renewed Premium) for a few dollars more because it is a manufacturer refurbished product and therefore a known quantity.In addition, it comes in retail packaging with all the original genuine accessories. On top of that is the one-year warranty.Apart from a 1cm scratch on the cover of the machine, there is no other visual evidence to suggest this isn’t a new item. But of course it isn’t new. Running a disk utility shows that the hard drive has over a thousand hours of use and a “health rating” of 97%. Not bad!The battery, however, is brand new with only 1 charging cycle on it. Excellent! I upgraded Windows from 10 to 11, and it’s been working fine for as long as I’ve had it. Everything is snappy and it performs as expected. It does run a little hot, but most Intel-based ultraportables are like this.All in all a great buy and highly recommended.