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F**
Petchatz is the best!!!!
Your browser does not support HTML5 video. We're loving our Petchatz unit! It doesn't take long for a smartypants fur baby to learn how to use it either. It's wonderful to see her curiosity about Petchatz and eagerness to use it. The games keep her mind off of destructive things and helps her learn different behavior, one of which is patience. She has to wait a random amount of time when playing her game to press her Pawcall to receive a treat. LOL!We haven't discovered everything Petchatz has to offer yet as we just received our unit a week ago, but we're definitely excited to find out what else we can integrate into our fur baby's day. The video is very clear even in low lighting and recording option comes in handy. I also love the sound and motion sensors, as well as being able to set how often I want updates. This is the only unit that I've found out there that has two-way video as well as audio. We highly recommend it for people who love their fur babies as much as we do. Fin is loving it and so are we!!!
B**S
My dog and I feel connected while I’m away
First I would like to say that I feel this was worth my investment. I did purchase this on Amazon as a refurbished unit that came with the PawCall at a bundled discount. Basically, I received the PawCall free. The pros that I encountered: I can dispense a treat to reward my pup, I can hear him as well as see him when he answers my call, He can hear me when I speak to him through the unit and he can interact with a game through the PawCall when I set the time of day to do so. The PawCall only needs a very light touch to activate the treat during the game. He hasn’t called me with it yet, we are currently working on that. Treats are grain free and made in the USA and dispense accurately. Also, it has a low treat sensor on it so that you don’t have to guess when to refill it. I was able to use Command Velcro strips to secure the PetChatz unit (I am not fond of putting holes into my walls) and has held up perfectly. Now, the cons that I have experienced are: Directions for install are on YouTube only (frustrating, because when I open the package I want to read it in the directions for myself, I think YouTube is great for trouble shooting or for those who like a demo). I am only 50 and very techno-savvy so that is not the issue. I want instant gratification of installing and using the unit (much like a Millennial). Also, if you are excited about the YouTube video directions it would be nice if they were made in installments so that you didn’t have to watch the entire video to get to the part you want. Because FFing through the video to get to the exact point you need doesn’t get you there either without over or under-shooting the exact point. In which, you just have to watch the darn video anyway. Options....PetChatz, we need options! Installing the Bluetooth USB into the port was a pain!! The port needs to come out a bit because when I went to install the USB it fell into the unit which I had to shake, jiggle and turn just to get it out. I decided to use tweezers to install. Well, that didn’t work either because the hole to the port was too narrow. I’m not a big woman so I have fairly small hands, but it was difficult to get it into the port. Agreeing with other users I would like to see the monitor screen that your pet looks into a little bit bigger. Even though my dog isn’t a TV watcher and refuses to even look at my iPad screen, this may fix the issue for other users. Lastly, the Aroma Thereapy is a great feature, however, it doesn’t seem to diffuse the burst of air while using the unit. These are my observations as a PetChatz user. There are pro’s and con’s to everything. As for my use, I believe it works as they claim it will. But, I also believe it is a bit pricey for its capabilities. Hence, ordering the refurbished unit! Good Luck to all! It’s worth trying it out!
D**D
Improving seperation anxiety in my lab
So far, so good. My poor lab has terrible seperation anxiety! He’s had 3 different anxiety medications without much improvement on any of them. I’ve left him a handful of times with the PetChatz, and a loaded goody ball, and he seems much happier when I call him. I will talk to him, and so will my kids if I’m driving, and he seems much more relaxed, and no more messes to clean up! That improvement has really helped MY stress levels, too!
L**N
Love the device & the customer support!
We are just getting settled in with our PetChatz unit, but so far I can say that the installation has been easy, the features and functions are well thought out and fun to use!! I am looking forward to many years of fun with my kiddos, which will especially come in handy when I am traveling and want to stay in touch. It does my heart good to know that they can hear me, see me and get treats even when I am not there. I also love the silent mode which allows me to just check in on them without the interaction. In additional the unit and features, the customer support behind this product is outstanding! Not only does a human answer the phone within the first couple of rings, they are more than happy to guide you through installation, answer any questions and will follow up with you later to make sure all is running as it should - unheard of these days - can't say enough good things about them!
S**G
Only use PetChat Treatz. They are a pre-specified size and feed from unit reliably, unlike regular dog kibble.
Great Invention ! At first I was a bit skeptical, but this product really delivers what it promises. With three dogs at home all day it is an excellent way to check up on them. The remote treat release was incredibly easy to use for training each of them to check in on the living room monitor. Excellent way to provide peace of mind !
A**L
Too expensive for what you get.
The concept is good but I don’t think they are quite there yet with the technology. Both times we left our dog overnight it stopped working and another time their expensive treats got stuck. Now we use another brand of treats and haven’t had any more treat problems!
E**N
BEST INVESTMENT EVER!!! <3
Expensive yes, but you get what you pay for! You won’t regret it! It even has training programmed and my dog learned how to use the paw pad in just 30min. I have a large male chocolate lab and he absolutely adores it! Don’t cheap out on the dogtv because he REALLY watches it! I was blown away by the results. He fell asleep watching it even. You get a 30 day free trial for the dogtv so worth a try! It’s only $10 a month afterward. Also make sure to put the camera low to the ground about a foot and a half. LOVE, LOVE, LOVE!!!
C**I
Missing item
Order the camera and the complete set. Just receveid the paw call. Missing item ? But the box cannot contain the camera.
Trustpilot
1 day ago
3 weeks ago