Nespresso Gran Lattissima Coffee and Espresso Machine by De'Longhi with Milk Frother, Sophisticated Black

Milk stopped working after 3 months but got it fixed quickly.Overall very good machine!

Very good and coffee with different flavours .

We purchased our first of two Gran Lattissmo Expresso machines by De’longhi. Absolutely loved it. BUT——yes a BIG BUT—because within one week the frother ceased to work. It spit hot water at us with every attempt, but just water, no milk. We contacted Nesspresso and participated in troubleshooting using Face time on my iPad with an Nesspresso employee watching the machine do a great job spitting water. We reset the factory settings, took the frother apart, as well as a few other-interventions. Nothing worked. So a new frother was sent to us which took several days to arrive. While waiting for it, I had to drag out an old Keurig machine which I was grateful I still had so we could have our morning coffee. I was so hopeful upon the arrival of the new frother, but it performed identically spitting hot water and no milk. So called Nesspresso AGAIN and AGAIN had a very helpful person at Nesspresso walk me through the identical procedures as the first time with no success. . At that point, the faulty machine was boxed up and returned to Amazon for an exchange. New—number two machine arrived. I thoroughly read the manual again, but I also called Nesspresso once more to ask some questions which the manual did not address. I was told to use milk of a high quality which means high in protein. Whole milk, 2%, and skim milk can all be used. The higher the protein, the better the froth. I was using whole milk with 8g of protein. I now have whole milk and 2% milk with 12g of protein which is higher quality. Also, it is important to remove the top of the frother , before placing the frother in the fridge with milk still remaining in it. The frother mechanism should be cleaned frequently by completely disassembling it and soaking all the parts in warm soapy water for 30 minutes. Then, put the parts in the dishwasher on the top rack after soaking. Milk particles can become dry and stuck inside the frother mechanism which will cause the frother, in time, to malfunction . Thoroughly cleaning these parts and using high protein milk, will hopefully keep things working as they should. Also, if you notice milk residue sticking to the sides of the milk container, that is a sign that it may be smart to discard the milk and fill it with fresh milk. The machine is very easy to use and the extra maintenance is worth it. Time will tell if this machine continues to make great frothy coffee. Can’t say enough about the excellent quality of the coffee drinks this machine produces. That is why I am willing to try this again. The Nesspresso customer service is excellent, and so, for the most part, is Amazon. They made it very easy to return the defective machine to exchange for a new one. My husband says he use to drink coffee because it was warm and nice to have in the morning. Now we are drinking coffee a whole lot more because it tastes good. So far, I highly recommend this product, and hope it keeps up its great performance.

We were excited to get this item and got a second one but it looked opened

Love love this machine. It’s easy to use and the coffee is amazing! I make a macchiato every morning and they are delicious. I will say the maintenance is important. I clean the milk frother every time i use it and deep clean it every 3 days. When I don’t i find that the froth is not working properly . Also I mix a 50/50 ratio of creamer and reduced fat lactose free milk. This mix is perfect for getting a beautiful froth. If I only use creamer there is barely any froth, vs if I use only milk it’s perfect. This is super easy to maintain compared to the others on the market rn.I would definitely highly recommend for someone looking for an espresso machine with low maintenance and easy to use.