My replacement filter came with water in it, is that normal?

Hi, Thanks for your interest in our CF filter product. No it's not normal; Amazon may have shipped a returned product by mistake, and you may need to contact Amazon customer service for replacement. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

What does the Ph come out to ?

Hi, Thanks for your interest in our RO product. Please note that our RO unit is not designed to adjust pH, so the filtered water's pH will depend on the source water directly. There's no fixed pH number, thank you. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). Kind Regards Mia Lauren Customer Service Rep

What nsf rating is this?

NSF/ANSI 58&372 Certified 94% TDS reduction Waterdrop RO system has passed 400+ chemical lab tests.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Waterdrop WD-G2CF Filter, Replacement for WD-G2-W, WD-G2-B, WD-G2P600-W Reverse Osmosis System,12-month Lifetime

Waterdrop WD-G2CF Filter, Replacement for WD-G2-W, WD-G2-B, WD-G2P600-W Reverse Osmosis System,12-month Lifetime

Product ID: 313968953

Details

Brand
Waterdrop
External testing certification
CE
Material
1. System and
Product dimensions
12.4D x 12.4W

⏳12-month lifespan

💧2-in-1 composite filtration

🔧3-second twist installation

KSh17636

Duties & taxes included

In stock

Sold byAmazon KenyaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kenya.

Secure transaction

Description

💧 Twist, sip, repeat—pure water made effortless!

EFFORTLESS FILTER SWAP - Replace your filter in just 3 seconds—no tools, no stress.
SEAMLESS COMPATIBILITY - Perfectly fits Waterdrop G2, G2P600, and G2MNR reverse osmosis systems.
YEAR LONG PURE HYDRATION - Enjoy up to 1,100 gallons of crystal-clear water without hassle.
CERTIFIED QUALITY ASSURANCE - WRAS and CE certified for trusted, safe drinking water.
DUAL STAGE FILTRATION POWER - Advanced composite design removes sand, rust, chlorine, and odors for superior taste.

The Waterdrop WD-G2CF is a premium replacement filter compatible with multiple Waterdrop reverse osmosis systems. Featuring a 2-in-1 composite filtration stage with natural activated carbon and sediment membrane, it delivers up to 12 months or 1,100 gallons of clean, great-tasting water. Certified by WRAS and CE, it ensures reliable contaminant reduction and easy, tool-free installation in just 3 seconds.

Specifications

ASIN	B082D1VZ4P
Best Sellers Rank	#9,354 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #32 in Replacement Water Filters
Brand Name	Waterdrop
Compatible Water Purifier Models	Waterdrop WD-G2-B
Customer Reviews	4.8 4.8 out of 5 stars (2,678)
EU Spare Part Availability Duration	1 Years
External Testing Certification	CE
Included Components	1 x G2CF Filter, User Manual
Item Dimensions D x W x H	12.4D x 12.4W x 20.6H centimeters
Manufacturer	Waterdrop
Manufacturer Part Number	WD-G2CF
Material Type	1. System cover: plastic cotton and carbon block 2
Model Number	WD-G2CF
Number of Items	1
Product Benefits	Effectively reduces sand, rust, particles, suspended solids, and other contaminants, providing clean pure water.
Set Name	WD-G2CF
UPC	840814169612
Unit Count	1.0 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

KSh17636

Duties & taxes included

In stock

Sold byAmazon KenyaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Kenya.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews