Individual SoftwareTyping Instructor Platinum 21

Wow!!!I’m more than glad and satisfied with this product. Technical support is beyond perfection. One of their employees ( Jerry Galindo ) was very helpful and supportive. I’ve emailed them twice in reference to product activation keys and both times they provided me with new activation code after purchase confirmation.The product itself is very easy to use. Trainings are very informative and personally, I learned a lot from this product. Learned typing in no time and it made typing like ABC for me. Thank you so very much for providing a product this helpful to people out there. Definitely, recommend this item.

Good

CAUTION!!! BEWARE!!! WARNING!!! DO NOT BUY THIS PRODUCT IT IS A WASTE OF YOUR TIME AND MONEY! If I could give a zero I would. Customer support should be that when a customer calls there should be someone to answer not a recording telling you to put in a service ticket and they will get back to you by E-mail in 24 - 48 hours. Yes this is an old program from 2004 and it appears that they have tried to update installation software for newer computers but it DOES NOT WORK! When a product has approximately 25% of reviews of 3 stars or less it tells you something about the product! They should also make it clear that even the cd's do not work on a stand alone computer. I tried to install it on a stand alone windows XP, and multiple computers that are connected to the internet MacBook Pro and HP airstream with Windows 10 and they did not work. Meaning I installed the program, registered it but when I click on the icon it keeps going to the install and I go through the process and it says it is already installed but it does not start, keeps going to install window and register your product website. Because of this continuous loop process this product has become a waste of my time and money and I am submitting this review so that others will not make the same mistake.

I'm going to preface this by saying that my daughter and I have two different ratings for this product. She currently thinks it's a four star product, I say 5. We purchased this 3 years ago, when our daughter was 7. If you'd have asked her at that time, she would have said 1 star. She found it frustrating, wouldn't try the games so much, and didn't want to deal with it. And because I was dealing with some pretty intense stuff at the time, I figured I'd just wait until, oh, I don't know, she found something she really wanted to do that needed typing and say "here you go, have at it!"So this time around it's going much better. She says she doesn't like all of the music, she thinks some of it's annoying and that the lessons and games could be more interesting. And yet, when I tried to get my computer back to write this review, she kept playing the games, even after I told her to get off. So, that tells me they're a bit more interesting then a 10 year old should want to admit to her mother. My perspective is that this is a better suite of lessons and games then I've seen available for free instruction on-line, and it was worth the price. It has run on two different computers with different versions of Windows (we're currently running windows 10 and it works fine with that also), and I feel like it's definitely a serious step up from how I had to learn typing back when I was in high school. Back when we actually had to use fossils called type writers.I think the take home message from this is that this is an effective bit of software, and will totally get the job done. How your child receives it, if you are planning on using it with a kiddo, may depend on their age and enthusiasm level for learning how to type. I don't see anything wrong with it and would have found it infinitely preferable to the manner in which I learned typing back in high school.

Before installing I made sure to have my cd’s Activation Key available. Also, I hadn’t installed it already on any other PC. I think this can be installed on only one PC, but maybe two are allowed. The seller could maybe clarify that detail.With the one PC I installed it on, the program does allow for more than one user profile. I haven’t had to set up additional accounts, but I think allowance is made for up to five users.Installation from the cd seemed to just “hang”, like nothing was happening. I gave it ten minutes and then noticed on my taskbar an icon for the Install Shield Wizard. It was hidden behind the screen that first opens from the cd. It might’ve just appeared then or earlier on, but patience nevertheless is a recommended tool for anyone’s Windows toolkit.After installation completed, the Activation Key was required upon opening the installed program. Once activated, this Platinum version Typing Instructor program has since performed fine on my Windows 11 system.I am an adult user of this program whose interest in it is for times when my typing skill feels a little “rusty”. I can add to this program content of my own creating for use as practice articles, or as tests to refresh my skill. That is my favorite feature why I’ve stuck to this product.In the absence though of one’s own content, the selection of lessons, tests, practice articles, games and more provide plenty to work with for experienced leisure users like me, or for new learners. As a repeat consumer of this software, I do recommend it.