Hover-1 Alpha Pro Electric Kick Scooter | 18MPH, 18 Mile Range, 5HR Charge, LCD Display, 10 Inch High-Grip Tires, 264LB Max Weight, Certified & Tested - Safe for Teens & Adults

So I bought two of these scooters the beginning of June 2024. 1 I got to charge pretty easy by spinning the rear wheel and then letting the charger sit there blinking red and green for a while and then it turned solid red after an hour or so. The second scooter I could not get to charge and the charger would be green and then I got it to turn to blinking green and red. Finally after a day of the charger blinking green /red it turned red and charged, but but it gave an error code when turned on E2 which means the throttle is messed up. I tested it with the throttle from the first scooter and with that throttle it was not throwing the code.I contacted Hover and they told me to return it. Amazon would only give me a refund and not an exchange I presume because They raised the price from the two ... hundred and .. fourteen dollars that was my cost. I opened a new ticket with hover one about the throttle but and they never responded. So 0 stars for them.Bought and replaced the throttle myself and 2nd scooter then worked fine. Both scooters are quick. 18-21 mph on the flat. The range on the batteries is far below the 18 miles they advertise on both scooters. I got 12 Miles max before it went into limp mode and did 4 mph and that was in eco mode (12 mph max) and a fare amount of kicking to extend the range. Safe to say flat out lie on the battery range estimate given by Hover 1. I am about 190lbs.So for 215 with tax these are ok but not anymore than that and don't expect any service from Hover 1

After a year of purchase, finallyWas able to put it on the road for my 11 year old son. Didn’t know I had to rotate back tire to get the scooter to turn on. Anyhow, a couple of months of riding, the handle to scooter completely snapped in half and my son got hurt pretty bad. I’ve been trying to contact hover-1 for about a month now and I can’t get through to no one. Great product, terrible build.

Others have complained about this scooter having issues with the handlebar stem screws not threading in— they were tough to start but very secure once installed. The other complaint is that people cannot charge the battery. That is easily remedied— spin the wheel for just a bit after plugging in the charger and it’s ok forever more.We have a HiBoy and an Urban Drift. This scooter compares well. It is sturdy and fast for a main-line scooter. It’s tall enough for adults and has a very wide board.Plus it has a built-in bluetooth speaker!Highly recommended for someone who wants a lot of features for a little bit of money

Very nice and attractive looking scooter be great if it worked. Battery was absolutely dead arrival no charging solid green light. Upon reviewing all of the other reviews regarding the scooter I contacted Amazon leadership. I simply asked for a gift card so I can purchase another battery and I would install it it was too heavy and too big to send back as I am disabled. I spoke to multiple leadership personnel and they all told me like a storybook They can only give me my money back. They had no regard for the inconvenience this caused me in the hardship. Amazon will not get any business from me regarding anything over $100 ever again. And they are jeopardizing me dropping my prime membership which I've had for over 10 years. All for measly $100 gift card to cover a battery on a bad scooter that they knew was bad that had been returned and resold without being checked. Terrible Amazon Absolutely terrible.

The charger stopped working after a day. There was nothing in the charger port. No water got in. It just broke. I contacted the company and they said the batteries were likely bad and I should return it.I'm going to order a replacement, if the replacement is any better I'll try to remember to update my review.Edit: I received the replacement and now the charger itself didn't work, but since Amazon cross-shipped I still had the old scooter, so I kept the old charger and returned the new charger.I don't understand how I can spend $450 on a scooter and have all these problems with such an expensive product. I was thinking of going with Segway but apparently their customer service is pretty bad, so it seems like you just can't win and you have to keep returning these scooters until you get lucky. Altogether with the different brands and models, I purchased 7 scooters and returned 5 of them.

Ok, so I ordered this thing brand new, set it up fresh out the box and it just didn't turn on. I tried charging it for hours, days, same result. I contacted support, they said I should contact Amazon. I took to shops around town, nobody knew how to fix it. I was going to return it and right the ugliest review, then one day my cousin tells me he had a dream where he just miraculously turned on my scooter. I didn't think his dream was fake, but everything I was trying failed. After like 3 weeks, he comes into my room, presses the button, and BOOM, it turns on. Maybe God was telling me to be patient, I honestly don't know. But this scooter wanted to play dead for 3 weeks and then just turn on one day. Interesting product, but it rides really well when it works. Update: A few months have passed and now this scooter turns off every two minutes. So frustrated with this experience.

This is the 3rd Hoover 1 scooter I have bought. All 3 would not power on.Just saw a YouTube video with a person showing that he experience the same issue.