NETGEARWiFi 6 Mesh Range Extender (EAX20) - Add up to 1,500 sq. ft. and 20+ devices with AX1800 Dual-Band Wireless Signal Booster & Repeater (up to 1.8Gbps speed), plus Smart Roaming
Wireless Type | 802.11ax |
Brand | NETGEAR |
Item model number | EAX20-100NAS |
Item Weight | 2.15 pounds |
Product Dimensions | 11.4 x 8.3 x 4.5 inches |
Item Dimensions LxWxH | 11.4 x 8.3 x 4.5 inches |
Color | Black |
Voltage | 100240 Volts |
Manufacturer | Netgear |
ASIN | B082X14W5P |
Date First Available | January 6, 2020 |
G**J
It became an expensive paperweight after less than two months.
When I received my Netgear EX8000 I set it up. Setting up wireless network devices has become very easy so, it only took a few minutes. It did just what you'd expect a range extender should. The range was better than I expected and covered a wider area than other extenders I've used or setup for clients.Just shy of 2 months I noticed a massive drop in signal strength. When I went to look at the EX8000 I noticed that every light was flashing green simultaneously. I then tried connecting a computer up to it via a wired connection to reboot it through the interface. The page wouldn't load up. I then tried pressing the reset button which did nothing (not even a single change in how the lights flashed). As a last resort, I unplugged it for over a minute and plugged it back in. I came back 5 minutes later and all the lights were still flashing green. I then left it unplugged overnight and plugged it back in. This time I watched the lights for a good 7 minutes. Not once did the lights change from their flashing pattern. After trying various things over the next few days it was apparent that the EX8000 was "bricked".It seems very odd for a device that has been on the market as long as the EX8000 has to go out after less than 2 months. It was kept in an area that maintained a 78 degree (Fahrenheit) temperature with plenty of room around it. This experience has left me reconsidering recommending Netgear to even my client's home networking needs. One should get years, not months of use out of any equipment. In all my years of working on computers, upgrades have only been required for faster more capable equipment. I have a lot of old equipment that is 10 to 20 years old that still work for many clients who have less demanding needs.I've heard of disposable equipment, but this is ridiculous!
J**G
not always straight forward & needs a great deal of understanding of network connection
setting this needs a little black magic. just when you think you have failed it suddenly comes to life. I haven't so far fount an easy way to confirm it is working properly or not.
C**N
Works well
Works well
S**
Great coverage
Easy to set up & works brilliantly
C**E
Very Poor Customer Support, Product not worth Buying
I am very disappointed in Netgear on this product. I expected better. I needed support to install and I could not understand the person I spoke to at all. The person was told I could not understand and would not transfer to someone else. Support promised to call back and they did not. I finally set this up by myself and it did not extend the wifi signal at all. Very disappointed in this product and the support.
Trustpilot
3 weeks ago
2 weeks ago