Ring Video Doorbell – Satin Nickel with Ring Chime (2020 release)

I don't understand why so much bad reviews ?I received this cam today, already installed at my front door, connected with Ring app... It was so easy !Picture is clear, 1080HD, wired with my previous bell switch, no worries about the battery...Set up with Ring app takes 10 seconds, same for Alexa, same with my Fridge Samsung Family hub... again, so easyOnly one thing matters, a good WiFi. It's the key ! I use 3 Eero pro so I have a strong Wifi everywhere inside and outside of my home but you can also use the Ring Chime pro, less expensive then Eero. It works well, I confirm and I was not paid for this review.

I had the original Ring Doorbell for about a year and really enjoyed it. It was cheap but lower quality video resolution. It was fine for the time I had it. When the same thing with improved video was being released, I jumped on it. I received it today and got it installed. The video quality is night and day as shown in the photos and much better than the 1st generation. Good work ring. Unfortunately, the installation and mounting sucks compared to the 1st generation. Why they did this, I have no clue but here are the issues.1. The mounting plate on the first generation has connections for the wiring. This made it very easy to remove the device and charge, especially in the winter months where we live and the batteries lose charge. 2nd generation has a mounting plate and the wiring on the back of the unit, which was a pain especially when the existing wire is not very long. This will be a nightmare having to remove this and recharge compared to the 1st generation. I had no issues with the 1st generation. This is a failure for Ring in my opinion. I am debating about keeping my 1st generation instead of this now.2. The mounting of the device to the frame also sucks. The 1st literally had no gaps and was secure in my opinion. It had guides that made the doorbell align to the mount. The 2nd generation does not and there are gaps all the way around and loose. I mounted it no differently than before, in fact the holes for 1st and 2nd generation are identical which is a plus, but again I see this mounting as a failure for Ring.I literally just installed this, and outside of the perfect video, I can’t attest to motion and nightvision yet. I am disappointed in the execution of mounting the device. I have no idea why this changed this from the 1st generation but this was a bad move in my opinion. I still have no idea why these require a battery they never stay charged when connected to wiring, but I assume this unit will have the same issue for me as well come winter. They really need to rethink the whole battery idea and have a hardwired version and battery version or fix the way these thing function when power is applied. At this point I may deal with it and hope Ring fixes these mounting and wiring flaws. If this mounted the same way as the 1st generation, I would not be writing a review because I had no issues with the device other than the battery and that wasn’t enough for me to write a review. Excellent otherwise but seriously why did you change the way these mount?***Update 6/6/2020***So I decided to keep it primarily because I had already offered to sell my 1st generation to a neighbor, but I did end up having to make some changes. Ultimately I bought some spade terminals and soldered them to my doorbell wire with heat shrink tubing (Ring provided in older versions, but not this one for some reason). While it was easy for me, it won’t be for others. Overall I am still upset over this mounting as it is extremely poor execution when the previous version was perfect. I guess this is Rings way to get the price down to $99 by cutting corners. The doorbell it self seems quality but mounting just plain sucks. I have no other words for it. You can see my updated photos of what I did. There are two photos that show the camera quality difference. The low quality image is from a generation 1 ring and the better quality HD is from the generation 2 ring. Night vision appears to be decent and motion the jury is still out because of the People only filter. I am still trying to tweak it. I am still leaving only 3 stars because of the mounting issues and there is still a gap between the mounting plate and the doorbell. Maybe Ring will fix and send everyone a new mount, but that is wishful thinking.

I've been using the ring doorbell for about 6 weeks now. Overall, the performance is very poor compared to other ring devices.I use the ring security system and monitoring inside of my home, and figured adding the doorbell would be a good addition based on my success with their other products. However, the doorbell all around is ineffective and an embarrassment to the company.Installing and setting up with the instructions is pretty straight forward. It took three separate attempts to connect to my phone and app before it finally did though.The picture quality is good for both day and night.The doorbell DOES NOT pick up on most motion though. It DOES NOT even pick up my mail carrier putting mail into my mailbox, which is directly next to the doorbell on my porch. Not only does it not register motion, but it sends NO notifications to my phone. I've tried reconnecting the doorbell to my app and wifi, tried downloading the ring app again, changed settings in my phone, done everything I can think of but still cant get it to work.Overall - the doorbell doesnt register motion, doesn't record motion, and doesnt give notifications.SO IT IS USELESS.

Well where do i begin? I thought i was ordering the one with the removable battery but it was this one instead. I guess i'll hard wire it so i don't have to babysit my doorbell battery wise. Good 1080p Hd Video. good sound that comes put of the door bell (your voice). I also ordered the "All new ring chime pro" Only because it doubles as a door bell & a router extender. Have fun with it & stay safe.

This is the 2nd ring doorbell I bought, just last week.Notification of the 1st door bell (bought few years ago) worked perfectly until last week, just few days I bought the 2nd doorbell (my mistake?).Both door bells work but NO notification whatsoever for motion and ring on my iPhone, iPad, MacBook Air, Apple watch ...I called Ring last week and after waiting for about 1 hour, I spoke to a technician who helped me to trouble shoot the problems.Nothing the Ring technician could do as he believed the problems were from my Apple devices!I have tried to call Ring back again today and has been waiting for about 25 minutes now.That my experience so far, hope Ring can fix this problem for me.

Loved how easy it was to install and set up. The battery life is a little short if you use constant monitoring but if you only use the doorbell it lasts for ages. If you have an existing doorbell power supply available you need not worry.

Can Taylor it to suit every need. Very user friendly. You are able to adjust all angles, determine the detection, change settings, worth the money. Haven't had to charge after two month, still have 83% charge available.

Doesn’t work at all. Fully charged and set up and the second I go to test it out I get no ring or video.I get 95 down and 30 up so it’s not my internet. And now after trying to reset it it’s now stuck on a flashing blue light for 30 minutes

Motion detection is very accurate. Talk option works excellent. Picture extremely clear. Battery life so far so good. Very happy customer.