MouseAssistant software (ver5.2.06) doesn't recognize ring-finger/low speed button- it's completely greyed out. How do I resolve this?

Thank you for your purchase of and reaching out to us this time ! We are sincerely sorry for this inconvenience. This model M-XT2Series does not change the functions by mouse assistant. M-XT2 is that the ring finger button is fixed with a Pointor Speed Reduction switch. Sincerely, ELECOM Japan

Mouse was working with windows 11 pc. now does not. works in different windows 10 pc. other mice work in windows 11 pc. drivers re-installed. no help.

remove existing driver then start from scratch.

Which model is the newest version the m-xt2urbk-g or the m-xt3urbk?

The xt2urbk has 5 buttons, where the xt3urbk has a 6th programmable (pinkie/ring finger) button. I personally use the latter for graphics work.

Is the optical sensor closed by glass shield or open through a hole (like Microsoft trackball)?

It appears to be closed behind a shield

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🎯 Master your workflow with precision and comfort—because your desk deserves the best.

COMPACT YET POWERFUL - Sleek dimensions and lightweight design make it the perfect desktop companion for Mac and PC users who demand precision.
LAG FREE WIRED CONNECTIVITY - Stay focused with a reliable USB wired connection—no batteries, no interruptions, just seamless productivity.
ERGONOMIC DESIGN FOR ALL DAY COMFORT - Reduce hand and wrist strain with the EX-G’s exact grip shape, perfect for marathon work or gaming sessions.
PINPOINT PRECISION AT YOUR FINGERTIPS - Experience ultra-smooth cursor control with the advanced optical sensor and thumb-operated trackball—no wrist movement needed.
FIVE PROGRAMMABLE BUTTONS FOR ULTIMATE CONTROL - Customize your workflow or gameplay with 5 fully programmable buttons tailored to your professional needs.

The ELECOM EX-G Wired Trackball Mouse combines ergonomic exact grip design with a high-performance optical sensor and 5 programmable buttons, delivering precise, comfortable control for PC and Mac users. Its wired USB connection ensures lag-free operation without battery concerns, making it ideal for professionals seeking enhanced productivity and reduced wrist strain.

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KSh17249

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Kenyastore

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Brand	ELECOM
Product Dimensions	12.44 x 9.47 x 4.79 cm; 150.25 g
Item model number	M-XT2URBK-G
Manufacturer	ELECOM
Series	EX-G
Colour	Red Ball (Recommended)
Power Source	Corded Electric
Hardware Platform	Mac, PC
Operating System	Windows 10, Windows 7, Windows 8.1, Windows Vista
Are Batteries Included	No
Item Weight	150 g
Guaranteed software updates until	unknown

ELECOM EX-G Wired Trackball Mouse, Ergonomic Thumb Control, Smooth Tracking Roller Ball, 5 Programmable Buttons, Tilt Scroll, Computer Mice for PC Mac

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