Polar Vortex Cold Water Therapy System Kit - Ice Circulation Machine With 3-Strap Knee/Elbow/Shoulder Wrap and 4 Cold Cubes

It works as expected but it’s very loud. Don’t love that! Everything else is perfect. Shipping was fast and efficient.

The clear chamber is nice and the cubes it comes with are helpful and smart. The on off switch is a great idea and the easy fastening of the tubes around the machine are a good feature. Unfortunately, it is LOUD - like cannot sleep through it loud. Sleeping and healing go hand in hand so this was a no-go. Additionally, every time it was unhooked - and turned off - it leaked consistently, to the point of soaked sheets. It is possible our situation is not the norm. We would have managed the leaking but the noise was too much to sleep through and detrimental to the entire reason for getting this machine - healing after a major surgery.

At first it did not cycle water, lots of bubbles.It finally started to pump water after cycling switch several times.Then awhile later the pump noise increased.It is cycling water, but loud.Customer service is lacking, due to recent surgery I can't wait for them to respond any longer, I am forced to purchase another unit, will I buy the same one again?After 4 attempts I spoke with a person, Bonnie turned it all around.Works perfect, good product back up. 5 stars to Bonnie too!!

This machine operates as advertised and provides excellent cold therapy. The only issue is minor leaks at times from the barbed hose connections.

I picked this up to prepare for meniscus surgery and it has been reliable so far. Zero leaking and although it’s slightly noisy at the start the motor quiets down after pumping water for a minute or two, although it is a noticeable hum so don’t expect a completely silent machine.The top secures great and makes transport with water and ice less stressful. My only complaint is that it came with 4 gel cubes, and I think 6 would’ve allowed for the water to stay cool longer with each set but 2 pairs of 2 seem to work fine and they refreeze by the time the other set is used.

I was very careful with the motor and fluid levels. Broke after 4 weeks. Very hard and scratchy straps, had to improvise. Tubing kept kinking so the water wouldn’t flow unless i held very still. Pain in the neck

I would love to give this a perfect review. This is the third cold therapy machine I have had. The other 2 wore out after after and I thought I would buy a different brand. It works fine. The problems I have are that it’s no insulated like the other brand and so the water doesn’t stay as cold as long. Changing the ice every 2-3 hours. And also that the motor is crazy loud. When you’re post op and basically using it all night to manage pain, it makes it harder to sleep cause of the loud motor

This was a life saver during my husband's recovery from knee surgery. A few friends recommended to rent one. We considered renting , for the price we paid it was worth it compared to rental fees. Also it beat freezing small ice packs and dealing with trying to keep them on his knee. This unit straps on securely and the cool water flows through the cooling pad. He could just relax instead of wrestling with ice packs falling off if uneven on his knee. You do need to keep the water cool by refilling with ice periodically. It does come with 6-8 square plastic ice cubes, which are filled with liquid that you freeze and then place them in the cooler. We bought an ice machine to have ice to fill it and supplement the plastic cubes.