Rugged Cell Phone Unlocked Blackview - BV9800 Pro Thermal Imaging, 6GB+128GB Helio P70 Andorid 9.0 Waterproof Smartphones 48MP+16MP Cameras Wireless Charging 6.3" FHD+ 6580mAh 4G SIM Phones(Black)

I waited over half a year to write this review, and there's not a single bad thing I can say about this phone. I'm in utter disbelief and still amazed by it everyday. Everything you can imagine from a phone and a price that's unbeatable. The FLIR camera is awesome. At first I couldn't find too many things to use it for but now I tend to use it quite often. The battery life is amazing I use my phone moderately to heavily and I only charge it every other day. The first week I got the phone I took it swimming and took pictures underwater and really tested it out. It really stands up to the test. I have dropped the phone many times and the screen is in perfect condition except for one scratch from when I put my keys in my pocket with it so I recommend a screen protector. The quality of the pictures the camera takes is also incredible. I really expected it to be something negative that I would have to leave in this review but I honestly can't think of a single thing. so don't hesitate on buying this phone because it's not a Samsung or apple, because I'll never buy a Samsung or apple again.

Prior to this I had always just used cheap ATT go-phones, the difference is dramatic. I have a nano SIM card on a plan and I was able to just drop it in and it was ready to go. I have so much room on this now. It's quick and responsive. The thermal camera is much more accurate than I expected, I use it for troubleshooting at work. The regular cameras are remarkable too. It's beefy and tough. The speaker is nice and loud. The screen looks great. It's not loaded with a bunch of useless apps you can't remove, though there are a few. I will be buying two more Blackview phones around Christmas time as gifts because I am so impressed. I was a little worried at first, but I'm glad I went for it.

The phone is supposed to be their flagship, but it comes with Android 9. Their site says it's upgradable to 11, but there is only information that tells you how much better 11 is than 9, with no links.The UI is nice, but again, there is no support response.I have emailed them several times.Instead I have wasted three days trying to get this phone in working condition.I am a contractor, and I am now loosing money because Blackview decided to keep theirs by not bothering to provide adequate support for their products.That's really too bad, because I really like the phone, and it seems like it would do very well, if only they had a manual that was worth anything, or a support staff that responded in a timely manner.I'll change this review if the situation changes.The phone itself is awesome, but unless you are a developer you will have issues using it.Expect many frustration filled hours.Update 5/10/21I really liked the phone build, and loved the tool box app.There's just too many glitches for this to be your daily phone.1) It doesn't keep a list of previously connected devices that you can just pick one depending on your activity, and you may be forced to pair the same device multiple times.I have a large shop where I spend most evenings fixing, building, fabricating, designing, or just chatting with neighbors who stop by. I have had to pair the phone with the garage stereo almost every single day.It's the same with my street bike helmet, have to pair it every single time, at least it's good for a day before time to pair again.2) It doesn't like to switch from mobile network to WIFI. At home I have to restart to use WIFI for data, and if I forget to restart when I leave the music quits streaming within a block.While that is frustrating, what is unacceptable are the missed calls.I am a contractor, and due solely to this issue I missed at least four calls from customers that were planning to request my services that I know of.I am only aware of the four because they finally got through days later after I realized the issue.3) I have two of the top transfer software titles pro version. On other phones either one worked well, even transferring from Apple to Android and back.This phone will simply not connect. Not with a cable,(my Win 10 laptop can access, but not the transfer apps), not with WIFI. Even iPhones, which are notorious when it comes to working with android were able to connect with ease compared to this phone.4) If you are trying to connect to a device for the first time you can expect several time-out's before it finally decides to connect.Don't know if that's an intentional "feature" to help curb unwanted pairing, but in practice it's a severe pain.5) After purchase I registered with the company and joined the forum, hoping to find a link to upgrade to Android 10 or 11.I found multiple other posts from months ago by other users asking for the link, as the company had staff posting links for other models from users.All the posts for updates for this phone were ignored. They didn't even bother answering the post.I sent in several emails, asking for assistance with some of the other issues, and have never received a response.I really wanted to be able to use this phone, maybe because it's not a samsung, htc, or one of the other delicate phones made of glass and designed to shatter if it's in your pocket when you fart.Lol, if they could get away with that they would..I don't understand why a company would put 5G in a phone that has an OS with known vulnerabilities.That is seriously lipstick on a pig.I wish someone else had left an honest review so I wouldn't have wasted my time, so I guess it was my turn to put in the time.This would be a great phone if it only had the attention of the company.It seems they are too busy with other models to bother with this.Hope this helps.

This phone has girth. Just received and seems to work as advertised.

Bought this in May 2021. It is used as a work phone in the technical field.Has a nice feel to it. Like the thermal imaging. Like the camera picture quality. Like that it is water resistant and can take a few bumps. Like that it goes days on a charge.When new; the holder for the network chip broke off the lid when I pulled it out the first time with the provided tool. Can't get a new one. Got chip in proper position, and it works.After a few months had the following problems:- Phone regularly stops reading SD card. Message is that there is no SD card inserted. This means that you can't use the camera or download WhatZapp pictures when you are communicating with your colleagues or clients. You have no access to your files. You have to remove the SD card reinstall it and restart the phone. This can only be done with the provided tool and is time consuming and frustrating, especially when on the job.- Regular speaker is not very loud. Often need to go to speaker phone to hear other party on the phone.- Touch screen stops working a few times a day. Have to put phone in sleep mode and wake it up again to make it work again.The combination of above problems give me the feeling that I am spending to much time on getting the phone to work properly.This is my second Blackview but with these problems in relation to the price I will be looking for another brand rugged phone.

After using a Blackview phone, It is the brand I will continue to stay with.Rugged. And good battery life. Because I'm so hard on phones I added the original black rubber case for extra shock absorption from potential falls. And I always keep the recommended screen protector on them.Blackview phones are built for people who are active and can use things like built in "Gas monitors" for detecting CO2 leaks. Plumb Bob's. Levels, Night Vision modes, while still offering top notch cameras. A little heavier than most phones, but if you are carrying a Blackview phone, then you are the kind of person who prefers it. Attach it to a Tool belt. , Holster, etc.

Speaker broke before a year old. Screen and buttons freeze up often. Did a full reset. Only marginally helped