TOPENS AT602 Dual Swing Gate Opener

Very pleased with these gate openers. They seem to be well constructed and robust. For the price, the added security and convenience are well worth it. They are not difficult to install but as with other reviews its worth taking extra time to study the instructions. I would also recommend a second pair of hands when lining up and securing the gate arms as they are quite heavy to hold and mark at the same time. I had a problem getting the photocell censors to work initially, however a quick email to Bella at Topens solved the problem. Bella replied very quickly with several possible solutions. Turns out I hadn't enabled the censors on the main board, so a simple fix. 5 stars.

It took a while to install, but no fault of Topens, the previous owner had left string in one of the conduits that had plugged and that had to be cleared out as I couldn't install the cables. In addition, waiting for the electric supply to be brought outside also added to the time it took me to finally get things working. These are pretty sturdy items with bolts right through the posts and good brackets to hold the motors. The control system wiring was easy but it would have been nice to have the flashing light given a waterproof box or something similar. I used a waterproof box and neoprene to mount it and also some neoprene behind the safety beam. I contacted Topens customer support who were excellent. I needed to adjust the limit switches and a brief email exchange put me on the right track. Programming the system is easy and the gates open and close faster than expected and the range on the remote seems quite good too. My gates are overall 3.9 metres wide x 1.8 metres high and weigh 50 to 60 kg each and the motors seem to handle this with ease. With the very windy weather, we had a few days ago - one of the gates did stall in a high gust of wind (40 mph +). Other than that, very pleased with the results. Total installation time I'd say was a day with 2 hands needed to mount the brackets and motors. Messing around with the limit switches and programming for about an hour.

AOPENS AT62 DOUBLE SWING GATE OPENERS. This was easy to install once you got the hang of it, and followed the instructions which were comprehensive. The openers are a rugged piece of kit which should stand the test of time, provided they are maintained as required. Installation into the control box is very easy, providing the diagrams are followed. I now feel that my security has now been improved with the added bonus of not getting wet. As my installation was not straight forward I did need help from customer services, which were great.

Great kit and easy set up and installation, customer service help is prompt and very helpful with any queries or problems

Out of the box there are a lot of components to consider, all look well constructed and very well packaged. This opener works in a number of situations so it is important to make sure you follow the instructions specific to your requirements (ours was push to open). Installation is very straightforward, we were timber doors on timber framing (as opposed to posts and gates) but the translation from the given instructions to the specifics of the installation was extremely straight forward and we used our own M10 coach screw fixings as the through bolts provided were not suitable. Wiring was very straightforward, either by the written instructions or the accompanying wiring diagram. Set up of the electronic functions is straightforward if you follow the instructions to the letter for the equipment and extras you may have purchased. We had a slight glitch with the final closing positions of the doors requiring us to liaise with Joyce in customer services. Considering this was a remote service, you couldn't ask for a more helpful and prompt service, with quick reviews of photos and videos with the final adjustments to the positions and timings of various movements taking no more than 1/2 an hour now works to perfection and unbelievably quiet and smooth in operation. Wouldn't hesitate to recommend.

I bought the kit ahead of my builders installing posts and gates, which was then delayed by 2 months. When I got to install the kit, the 30 days Amazon return window had closed, and unfortunately one of the arms had an issue where the gate would either be fully open, or closed, and then stop responding. I contacted Topens support and received excellent responses from them - clear instructions on troubleshooting, and timely responses to my replies to them. Once it was agreed that the arm was a faulty, a replacement was sent immediately. The features are sensible - gate speeds, stall force settings, arm travel, master / slave arm, auto closure time, etc. and with the use a a seven segment display, setting them on the controller were very easy. The installation video available is well worth watching before installing, as it familiarises you with the product and process, ahead of doing it. The only negative is the video recommends twiddling the extension cable to arm wires together, and then wrapping them in tape, however soldering them is ideal, but at the very least use a screw down connection block and an IP62 or better connector box.

I bought this product because it said it was a good DIY option for self fitting, with easy to follow instructions. They couldn’t have been more right ! This product was so easy to fit, with very easy to follow instructions including connecting the electrics - which I wasn’t looking forwards to. It was so easy to fit, and once the quick set up was completed, they look and work fantastic !! I couldn’t be more happy with this product at all, and would recommend it in a heartbeat to anyone who wants a simple DIY project. Thanks Topens

ANOTHER FAILED OPENER! I am tired of this junk now. Yet another opener has failed. It opens but won't close. Manually wind it out, it opens...doesn't close. I cannot say this enough. Avoid this brand like the plague. There is literally no point is having continued replacements when they are all as unreliable as one another. I will be asking for a refund and buying a different brand. Avoid, avoid, avoid. OK I need to update this review because following it, Topens reached out to me to offer a refund for the replacement arms, which is much better service than expected/had previously and from that perspective I give the service 5 stars. As I say, I was not expecting this at all, so all credit to them! I cannot in all good conscience give a 5-star review as I still have doubts around the longevity of their products due to the sheer number of failures I've experienced so the hardware itself right now gets 3 stars and I would still say caveat emptor. In terms of the issues I've seen, I will list them: I originally bought the HJ4022 openers as the gates they're connected to are fairly light wooden. These gates have no limit sensors but rather work on pressure to determine if they're fully open or fully closed. They also open one arm first but close it first as well, which limits the kind of stops you can use. They were tricky to set up but eventually I was happy with them. For a very short time. We went through, I think, four replacement sets over the next few months before Topens suggested returning them and getting the AT602's. These, on the face of it, are a much better beast. For one they have limit switches which makes it much easier to set them up. However, be warned - these have a tendency over time to move slightly, causing gaps. And there was always an element of movement in the gates as well. So, to that end I invested in an ET24 electronic lock. Again, this worked for a few months before it began to behave erratically. If you can imagine, the locking mechanism is like the moving part of a Yale lock, but hollow - imagine a curved > kind of shape. When the lock closes, it locks over a rather narrow pin. The problem started that the pin moved behind, into the hollow, which then jammed it from unlocking. You have a key to unlock manually but it's spring loaded and doesn't stay open. Unfortunately to stop the jamming I had to remove the pin. Eventually I had to remove the lock entirely and a much cheaper Aliexpress one worked so much better (not least because the > shaped part is solid, not hollow and the pin is about 120% thicker). And then, last week, one of the arms didn't stop opening. It went past the limiter and kept going. I believe this is what broke the magnet for the reed sensor. I had to cut power to the gates before I was able to remove the arm! Now this set lasted around 20 months, so less than two years. There is also no facility, programmatically to prevent the gates from closing - you have to use a physical switch wired in in place of the photocells (and it isn't clear if you can use this in parallel of the photocells or not). Ultimately, this is why I suggest using caution before purchasing.