Size:Pro 15.4" Retina (USB 3 ports)  |  Color:Cactus Left Hello, dear Madam or Sir, Nice to meet you and welcome to our store. My name is Ann, and I will explain some of the problems you may have during purchasing 1. Please confirm your MacBook model before purchasing. This is very important. If you are not sure about it, you can refer to image of our product or "contact seller" for assistance. If you have purchased the wrong model by yourself, you need to return the item and pay the postage. So please confirm the model number of the Macbook when you purchase. 2. We are shipping from overseas. the package usually needs 9~15 business days to delivey, but sometimes the customs will review the package, so I hope that you can wait patiently for your package. 3. If you want to change/cancel the order, please contact us within 48 hours. After this time, we can not change/cancel for you because the package is shipped. 4. If you have any questions, please feel free to click ""Contact Seller"" to send us an e-mail and we will reply you within 24 hours. Thank you for your understanding and support! ：) Kind regards L2W
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