ElectrowarmthTwin Extra Long, White
G**S
ELECTROWARMTH 800-990-4622
The number is for those people that throw away the directions without taking down the number for the company. I have fibromyalgia and arthritis and hurt constantly. The only thing that helps is heat so when winter came last year I was looking for electric blankets for the bed but decided to go with a mattress pad for the difference in how the heat is dispersed. Over the past two years I have bought two cheap Sunbeams thinking they're all the same. Wrong. Sometimes you do really get what you pay for. Both of the Sunbeams controllers went out, one within a year and the 2nd one was only a couple of months. I'm still trying to get in touch with them to see if they'll send me new controllers. In the meantime, I really needed that heat in the cold weather so came looking for mattress pads again. I've only had this one a week and I'm loving it so far. However, one of the controllers didn't work. I've just gotten off the phone with the company and talked to a nice man named Dan who is sending out a new controller tomorrow. I believe he is one of or the owner of the company. He apologized profusely and told me to make sure to call them back if I had any more problems. They also do after warranty repairs if you need them.I followed their instructions or suggestions on here and ordered a cheap cotton mattress pad to put over the elec. one. With Fibro I feel every single little thing close to my skin and the extra mattress pad took care of that problem. I was always restless at night trying to find a spot for my shoulders on the Sunbeams where I wasn't laying on those wires. Granted if I had thought it was safe I probably would have done the 2nd pad with the Sunbeams but that still wouldn't have fixed the problem of the controllers going out. This mattress pad had such good reviews I decided to spend the extra money to see if there would be a difference between this and SB. So far, I'm loving this pad a whole hell of a lot compared to the SB. The heat is evenly dispersed and I love that part at the top that has no heat more than I thought I would.Since I've only had this a week, I'm going to give it more time and see how it does. I love the fact it is made in the US, it's a nice thick pad and I have no problem with seeing the controllers or changing them. The cords are nice and long, even the one from the controller to the electric outlet. If something happens I'll come back and edit this. But right now I'm going to say you can buy with confidence.
F**R
Better than Sunbeam, and
I had a dual control Sunbeam heated mattress pad that failed after a few years of use. When I searched Amazon for a replacement, I found this Electrowarmth mattress pad with a similar price point. However, when I found out that Electrowarmth is made in the USA, I decided to give it a try instead of just getting an exact-replacement Sunbeam pad.I am very glad I did.The Electrowarmth pad has dual controls, like the Sunbeam, but each control goes to its own plug at the bottom of the pad. The Sunbeam had a single attachment point on the pad. The single plug had two output cables that went to the left and right sides, but were not well identified as to which control was for which side. Several times with the Sunbeam, I would get the left side control and the right side control switched, and then my wife would turn on what she thought was her control but my side would heat up. Since she likes a warmer bed than I do, I would cook while she was chilly.The Electrowarmth warms up the mattress quickly. When I turn on my control, my bed side is comfy within 5 minutes. The Sunbeam heater would take at least 15 minutes to heat up to a comfortable level.The Electrowarmth controller seems very reliable. The Sunbeam controllers had a habit of displaying "FF" on both screens at least once a week. When the FF code appears on the Sunbeam controllers, the wall plug must be removed and reinserted to clear the error message.A word about customer service: One of my controllers had some sort of electrical problem so that it would not turn on. This problem appeared about a week after the pad was installed. I wrote to Electrowarmth and explained the problem. They sent out a replacement controller within 24 hours, and at no extra cost to me, not even for shipping. I did not have to return the defective controller (which includes the cable), either.I am very pleased with the Electrowarmth mattress pad and can recommend it.
Trustpilot
3 weeks ago
5 days ago