---
product_id: 59703977
title: "ITIL For Dummies, 2011 Edition"
price: "KSh7364"
currency: KES
in_stock: true
reviews_count: 13
url: https://www.desertcart.co.ke/products/59703977-itil-for-dummies-2011-edition
store_origin: KE
region: Kenya
---

# 87.5% exam pass confidence Comprehensive ITIL guide Clear, jargon-free explanations ITIL For Dummies, 2011 Edition

**Price:** KSh7364
**Availability:** ✅ In Stock

## Summary

> 📘 Unlock ITIL mastery and join the elite exam passers’ club!

## Quick Answers

- **What is this?** ITIL For Dummies, 2011 Edition
- **How much does it cost?** KSh7364 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.co.ke](https://www.desertcart.co.ke/products/59703977-itil-for-dummies-2011-edition)

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## Why This Product

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## Key Features

- • **Effortless Learning:** Balances detailed content with easy-to-understand language—no boring jargon overload.
- • **Practical & Relevant:** Includes actionable insights to bridge theory and real-world IT service management.
- • **Boost Exam Confidence:** Proven to help readers pass with flying colors—average scores hitting 87.5%.
- • **Trusted & Recommended:** Highly rated by 261+ professionals who transformed their ITIL knowledge and careers.
- • **Master ITIL Fundamentals:** Perfectly tailored for newcomers and busy managers aiming to ace the ITIL Foundation exam.

## Overview

ITIL For Dummies, 2011 Edition is a highly accessible and well-structured guide designed to help professionals and managers quickly grasp ITIL concepts and confidently pass the ITIL Foundation exam. Praised for its clear language and practical approach, it’s a top choice for those new to ITIL or looking to fill knowledge gaps without getting overwhelmed.

## Description

Buy ITIL For Dummies, 2011 Edition 2011 by Farenden (ISBN: 9781119950134) from desertcart's Book Store. Everyday low prices and free delivery on eligible orders.

Review: An excellent and highly recommended read - I purchased this book initially and followed it up with 'Passing your ITIL foundation exam'. The ITIL for Dummies book is an extremely pleasant and highly detailed and informative read. I can't recommend it enough, a definite recommendation if you're new to ITIL or just want to fill in a few gaps without being bored to death.
Review: Looking to pass the ITIL Foundation exam? - I bought this book in the hope that it would give me sufficient knowledge to pass the ITIL Foundation exam. Before buying I read some of the reviews to see what others had found so I think it's only fair to share my own view, which is that it's perfectly possible to pass having "just" read this book. I work in an organisation that uses ITIL but I hadn't previously studied the theory at all. My approach was to read parts 1 and 2 and make notes before having a couple of passes reading over them before the exam. I also made use of the free practice paper on the ITIL website: this gave me confidence that I knew enough to pass, which I did a couple of days later with 87.5%. The book goes into the right level of detail and there is obviously an attempt to not bog the reader down in endless jargon while at the same time giving the key definitions. I didn't read the 'Putting it into practice' section of the book as I didn't feel I needed to to pass the exam so I can't comment on how useful or otherwise the book is for this purpose.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | 460,798 in Books ( See Top 100 in Books ) 434 in Managers' Guides to Computing 2,223 in Web Administration 5,611 in Computer Science (Books) |
| Customer reviews | 4.3 4.3 out of 5 stars (261) |
| Dimensions  | 18.8 x 2.29 x 23.37 cm |
| Edition  | 2011th |
| ISBN-10  | 1119950139 |
| ISBN-13  | 978-1119950134 |
| Item weight  | 726 g |
| Language  | English |
| Print length  | 392 pages |
| Publication date  | 13 April 2012 |
| Publisher  | For Dummies |

## Images

![ITIL For Dummies, 2011 Edition - Image 1](https://m.media-amazon.com/images/I/71NxFQAhdlL.jpg)
![ITIL For Dummies, 2011 Edition - Image 2](https://m.media-amazon.com/images/I/81pPORAmf8L.jpg)
![ITIL For Dummies, 2011 Edition - Image 3](https://m.media-amazon.com/images/I/31HKsN-1u4L.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ An excellent and highly recommended read
*by R***D on 22 July 2013*

I purchased this book initially and followed it up with 'Passing your ITIL foundation exam'. The ITIL for Dummies book is an extremely pleasant and highly detailed and informative read. I can't recommend it enough, a definite recommendation if you're new to ITIL or just want to fill in a few gaps without being bored to death.

### ⭐⭐⭐⭐ Looking to pass the ITIL Foundation exam?
*by P***W on 23 September 2014*

I bought this book in the hope that it would give me sufficient knowledge to pass the ITIL Foundation exam. Before buying I read some of the reviews to see what others had found so I think it's only fair to share my own view, which is that it's perfectly possible to pass having "just" read this book. I work in an organisation that uses ITIL but I hadn't previously studied the theory at all. My approach was to read parts 1 and 2 and make notes before having a couple of passes reading over them before the exam. I also made use of the free practice paper on the ITIL website: this gave me confidence that I knew enough to pass, which I did a couple of days later with 87.5%. The book goes into the right level of detail and there is obviously an attempt to not bog the reader down in endless jargon while at the same time giving the key definitions. I didn't read the 'Putting it into practice' section of the book as I didn't feel I needed to to pass the exam so I can't comment on how useful or otherwise the book is for this purpose.

### ⭐⭐⭐⭐⭐ This is a good book for an overview
*by A***M on 14 June 2016*

This is a good book for an overview. It doesn't go into enough detail to pass your intermediate exams, but it's good as an introduction and to set the scene in your head. It's very easy to read and isn't quite as dry and boring as some other ITIL books.

## Frequently Bought Together

- ITIL For Dummies, 2011 Edition
- ITIL®4 – A Pocket Guide

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*Product available on Desertcart Kenya*
*Store origin: KE*
*Last updated: 2026-03-04*