--- product_id: 470747532 title: "SharkMatrix Plus 2-in-1 Robot Vacuum & Mop, Black/Brass, AV2610WA" brand: "shark" price: "KSh288331" currency: KES in_stock: true reviews_count: 13 category: "Shark" url: https://www.desertcart.co.ke/products/470747532-sharkmatrix-plus-2-in-1-robot-vacuum-and-mop-black store_origin: KE region: Kenya --- # 110 min battery life 60 days self-empty base 360° LiDAR home mapping SharkMatrix Plus 2-in-1 Robot Vacuum & Mop, Black/Brass, AV2610WA **Brand:** shark **Price:** KSh288331 **Availability:** ✅ In Stock ## Summary > ✨ Clean smarter, not harder — your home’s new MVP! 🏠 ## Quick Answers - **What is this?** SharkMatrix Plus 2-in-1 Robot Vacuum & Mop, Black/Brass, AV2610WA by shark - **How much does it cost?** KSh288331 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.co.ke](https://www.desertcart.co.ke/products/470747532-sharkmatrix-plus-2-in-1-robot-vacuum-and-mop-black) ## Best For - shark enthusiasts ## Why This Product - Trusted shark brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Pet Hair Powerhouse:** Self-cleaning brushroll prevents hair wrap, maintaining peak suction on all floors. - • **Hands-Free Maintenance:** XL bagless base holds 60 days of dirt with HEPA filtration capturing 99.97% allergens. - • **Smart Navigation & Control:** 360° LiDAR mapping with app control for targeted cleaning and no missed spots. - • **Precision Matrix Clean Technology:** Cleans in a grid pattern with multiple passes for 30% better carpet cleaning. - • **Dual-Action Sonic Mopping & Vacuuming:** Vacuum and mop simultaneously for a spotless home in one pass. ## Overview The SharkMatrix Plus 2-in-1 Robot Vacuum & Mop delivers ultra-powerful suction combined with sonic mopping that scrubs hard floors 100x per minute. Featuring advanced Matrix Clean technology, it cleans carpets 30% more effectively with multiple passes, while its self-cleaning brushroll excels at capturing pet hair without tangles. The robot navigates precisely using 360° LiDAR mapping and automatically empties into a 60-day capacity bagless base with HEPA filtration that traps 99.97% of dust and allergens. Controlled via an intuitive app, it offers hands-free, whole-home cleaning optimized for busy, pet-friendly households. ## Description The Shark Matrix Plus 2-in-1 Robot Vacuum and Mop combines ultra-powerful vacuuming with Sonic Mopping to deliver a complete, whole-home clean from start to finish. Designed for carpets and hard floors, this robot captures dust, debris, and pet hair while scrubbing away stuck-on messes for a deeper clean in every room. The Sonic Mopping system scrubs hard floors up to 100 times per minute while the vacuum simultaneously removes dry debris, allowing you to vacuum and mop at the same time for efficient, multi-surface cleaning. Matrix Clean technology uses a precision grid pattern to clean from multiple angles, taking repeated passes over dirt and debris to ensure no spots are missed across your floors. CleanEdge Detect enhances edge and corner cleaning by pulling debris into the robot’s cleaning path, while the self-cleaning brushroll actively captures pet hair and prevents hair wrap for consistent performance in homes with pets. After vacuuming, the robot automatically empties into the XL bagless base, which holds up to 60 days of dirt and debris for hands-free maintenance. The base features sealed HEPA filtration that captures and traps 99.97% of dust and allergens (down to 0.3 microns), helping keep fine particles contained for a cleaner home environment. Precision Home Mapping uses 360° LiDAR vision to quickly and accurately scan your home, creating a detailed map for methodical cleaning while detecting and avoiding obstacles day or night. Through the SharkClean app, you can schedule cleanings, target specific rooms or zones, initiate Matrix Clean, and set no-go areas for complete control of where and how your robot cleans. With powerful suction, Sonic Mopping, advanced navigation, and hands-free self-emptying, the Shark Matrix Plus delivers efficient, whole-home cleaning that works around your routine. Review: 10/10 you need this - I’m going to use talk to text to make posting this review easier. I have a lot to say. We live in a modular home so that is to say my first floor has actual rooms. It’s not a nice open floor plan. We have two medium sized dogs and one cat. We are a family of three. Keeping up with the cleaning has always been difficult. After doing a ton of research and talking to a ton of people, we decided to go with the shark matrix two in one vacuum and mopping system. I read dozens of reviews on desertcart and other websites. 100% highly recommend this. Just be patient when you get it it’s not as easy as just plug and go. The box comes with no actual instruction booklet. The setup is just printed on the actual inside of the box. Of course it instructs you to download the app to use the vacuum. The app is easy to use once you get used to it but it’s not as user-friendly as you would think. Set up the vacuum, familiarize yourself with using the mop part of it and installing it and taking it off and filling it. We also bought the solution however, nowhere on the solution bottle, the website or the app does it tell you how much solution to use whether you should only use all the solution or if you are mixing it like a concentrate. We vacuumed the house old school before we set it all up because we knew this was going to be our daily go to way of cleaning instead of using our Serena. We picked everything off the floor and made sure all of the furniture was exactly the way we always keep it. We set it all up and it did. It’s first round which was just mapping the entire area. The next day we were ready to use and I had it vacuum the first floor. It was great. The only complaint I have right now is that it’s squeaky as heck and I don’t know why, but I’m sure a little bit of WD-40 can actually fix that when it came time to mopping, it does a great job. When doing my first floor, you do have to refill the mopping portion halfway through, which is to be expected given the size of the first floor of my house. I did notice after the first couple weeks that as much as it advertises it won’t get stuck on chords or under or something or around something that it did so I had to block off under my TV with my kids toys until I really played with the app some more. Then I decided to re-map the first floor and we picked up everything. We put the chairs on the tables, picked up the garbage can, absolutely everything and we had it do the mapping again. since we did the mapping again we have noticed a huge difference in its efficiency. I had read that sometimes you do have to do that if you notice it’s not performing the way you would like. Overall, it’s only been about two months but we are super thrilled with this purchase. We have bought other shark products as well and just overall impressed with shark as a brand. Review: Best purchase for our home so far - Since we bought this in late November, which I suggest getting since it was newely half off its retail price of 600 (gotta love black Friday), I have only had to get out the old vacuum once. I was worried that we would have to get it out more than that to get under our cabinets in the kitchen, but that is luckily not a problem. If I see something under there now I just push it to the middle of the floor if I know shark is going to clean that day. So here we go... Pros: -it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal). -it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping. - I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household. - if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months. - some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on. -you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time. CONS -speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon. -carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect. -it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective. -this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me. Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with desertcart, which I love this feature of desertcart's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful. 1 year update: Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly. Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum. Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation. Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max. Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it. ## Features - HIGH SUCTION POWER & SONIC MOPPING: Ultra-powerful, whole-home cleaning on carpets and hard floors with strong suction that lifts dirt and debris, while sonic mopping scrubs hard floors for a deeper clean—all in one pass. - NO SPOTS MISSED: With Matrix Clean technology, the robot cleans in a precision matrix grid, taking multiple passes over dirt and debris to deliver 30% better carpet cleaning (vs. RV2610WD single pass, tested on level loop sand). - PERFECT FOR HOMES WITH PETS: The self-cleaning brushroll captures pet hair, dust, and debris while preventing hair wrap, helping maintain strong pickup performance across carpets and hard floors in homes with pets. - TACKLE STUCK-ON STAINS: Sonic mopping scrubs hard floors 100x per minute, and for deeper cleaning, use Matrix Mop in the app to target zones and deliver 50% better stain cleaning (vs. RV2001WD, modified IEC 62885-6). - SELF-EMPTYING & SELF-CHARGING: Holds up to 60 days of dirt and debris in a bagless base with no replacement bags required. With Recharge and Resume, the robot automatically recharges when low and picks up cleaning right where it left off. - CLEANS EDGES & CORNERS: CleanEdge Detect uses targeted air blasts and corner recognition to pull debris from edges and corners into the cleaning path for 50% better edge cleaning (vs. RV2600 with CleanEdge off).​ - CAPTURES DUST & ALLERGENS: True HEPA filtration captures and traps 99.97% of dust and allergens (down to 0.3 microns) in the base, helping keep fine particles contained for a cleaner home environment.​ - PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so the robot can clean methodically, detecting and avoiding objects in its path day or night while adapting to everyday changes.​ - WHAT’S IN THE BOX: Shark Matrix Plus 2-in-1 Robot, XL HEPA Self-Empty Base, 2 Reusable Microfiber Mopping Pads, 1 Filter, 1 Side Brush, 12oz. Starter VACMOP Cleaning Solution, 1-Year Limited Warranty ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B0B89C8H4Q | | Battery Life | 110 minutes | | Battery Type | Lithium Ion | | Best Sellers Rank | #27,040 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #35 in Robotic Vacuums | | Brand | Shark | | Brand Name | Shark | | Capacity | 350 ml | | Color | Black/Gold | | Compatible Devices | Amazon Echo | | Control Method | App | | Controller Type | App Control | | Customer Reviews | 4.0 out of 5 stars 36,015 Reviews | | Filter Type | washable fabric filter (pre motor) | | Form Factor | Robotic | | Global Trade Identification Number | 10622356596661 | | Included Components | Filter, Mop Pad, Shark AI Ultra 2-in-1 Robot, Side Brush, XL HEPA Self-Empty Base | | Indoor Outdoor Usage | Indoor | | Item Dimensions L x W x H | 21.4"L x 14.96"W x 5.69"H | | Item Highlight | Sonic Mopping, Matrix Clean, CleanEdge, HEPA 60-Day Self-Empty Base, 360° LiDAR Mapping, Self-Cleaning Brushroll, Wi-Fi | | Item Type Name | AI Ultra 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, CleanEdge Technology, for Pet Hair, Wifi, Works with Alexa, Black/Gold | | Item Weight | 17 pounds | | Manufacturer | SharkNinja | | Manufacturer Part Number | AV2610WA | | Manufacturer Warranty Description | 1 year limited warranty. | | Model Name | AI Ultra™ 2-in-1 Robot Vacuum and Mop | | Model Number | AV2610WA | | Number of Items | 1 | | Number of Wheels | 2 | | Other Special Features of the Product | Cordless, Edge Cleaning, LiDAR Navigation, Sonic Mopping | | Power Source | Battery Powered | | Product Dimensions | 21.4"L x 14.96"W x 5.69"H | | Recommended Uses For Product | Floor | | Special Feature | Cordless, Edge Cleaning, LiDAR Navigation, Sonic Mopping | | Style Name | Matrix Plus Vacuum & Mop (60 Days) | | Surface Recommendation | Carpets & Hardfloors | | UPC | 622356596664 | | Voltage | 14.4 volts | ## Product Details - **Brand:** Shark - **Color:** Black/Gold - **Model Name:** AI Ultra™ 2-in-1 Robot Vacuum and Mop - **Special Feature:** Cordless, Edge Cleaning, LiDAR Navigation, Sonic Mopping - **Surface Recommendation:** Carpets & Hardfloors ## Images ![SharkMatrix Plus 2-in-1 Robot Vacuum & Mop, Black/Brass, AV2610WA - Image 1](https://m.media-amazon.com/images/I/71TZR9pQwUL.jpg) ## Available Options This product comes in different **Color** options. ## Questions & Answers **Q: Does the newest XL robot vacuum have a actual hepa filter in the vacuum or only in the base? I’m the marketing it says its in the base.** A: While it would be a nice price hiking PLUS feature, it doesn't have a HEPA filter in the Robot Vacuum. Thankfully there's only one expendable HEPA filter in the base and a motor associated filter. Consider the design size enlargement necessary to accommodate an integral vacuum filter. Otherwise filters can be identified in the User Manual; which should be read first, thoroughly. Do not use soap to clean filters and allow 24hrs to dry. **Q: Does this product also mop?** A: No, this model does not have the mop feature **Q: Does the AI utilize some type of object recognition library? if so, does it recognize loose cords or animal refuse?** A: It can tell there is something in front of it but doesn't "know" what it is. Mine found a pile of dog doo and spread it around. I has choked on cords upon occasion too though most often it just goes over them. I always check the floor before I turn it on. **Q: Does the mop empty itself like the vacuum does??** A: The self-empty base is incompatible with map mode. It does not empty itself in mop mode. It uses a different attachment for mop mode that holds liquid cleaner on the top half, and vacuum dirt on the bottom half. However, the self-empty trash bin does not work with the mop attachment. The mop attachment sprays the liquid cleaner on the floor and mops it up. It also vacuums and mops at the same time, but it will not empty into the base. The self-empty feature only works with the vacuum only attachment. ## Customer Reviews ### ⭐⭐⭐⭐⭐ 10/10 you need this *by S***Y on June 19, 2026* I’m going to use talk to text to make posting this review easier. I have a lot to say. We live in a modular home so that is to say my first floor has actual rooms. It’s not a nice open floor plan. We have two medium sized dogs and one cat. We are a family of three. Keeping up with the cleaning has always been difficult. After doing a ton of research and talking to a ton of people, we decided to go with the shark matrix two in one vacuum and mopping system. I read dozens of reviews on Amazon and other websites. 100% highly recommend this. Just be patient when you get it it’s not as easy as just plug and go. The box comes with no actual instruction booklet. The setup is just printed on the actual inside of the box. Of course it instructs you to download the app to use the vacuum. The app is easy to use once you get used to it but it’s not as user-friendly as you would think. Set up the vacuum, familiarize yourself with using the mop part of it and installing it and taking it off and filling it. We also bought the solution however, nowhere on the solution bottle, the website or the app does it tell you how much solution to use whether you should only use all the solution or if you are mixing it like a concentrate. We vacuumed the house old school before we set it all up because we knew this was going to be our daily go to way of cleaning instead of using our Serena. We picked everything off the floor and made sure all of the furniture was exactly the way we always keep it. We set it all up and it did. It’s first round which was just mapping the entire area. The next day we were ready to use and I had it vacuum the first floor. It was great. The only complaint I have right now is that it’s squeaky as heck and I don’t know why, but I’m sure a little bit of WD-40 can actually fix that when it came time to mopping, it does a great job. When doing my first floor, you do have to refill the mopping portion halfway through, which is to be expected given the size of the first floor of my house. I did notice after the first couple weeks that as much as it advertises it won’t get stuck on chords or under or something or around something that it did so I had to block off under my TV with my kids toys until I really played with the app some more. Then I decided to re-map the first floor and we picked up everything. We put the chairs on the tables, picked up the garbage can, absolutely everything and we had it do the mapping again. since we did the mapping again we have noticed a huge difference in its efficiency. I had read that sometimes you do have to do that if you notice it’s not performing the way you would like. Overall, it’s only been about two months but we are super thrilled with this purchase. We have bought other shark products as well and just overall impressed with shark as a brand. ### ⭐⭐⭐⭐⭐ Best purchase for our home so far *by S***L on January 24, 2021* Since we bought this in late November, which I suggest getting since it was newely half off its retail price of 600 (gotta love black Friday), I have only had to get out the old vacuum once. I was worried that we would have to get it out more than that to get under our cabinets in the kitchen, but that is luckily not a problem. If I see something under there now I just push it to the middle of the floor if I know shark is going to clean that day. So here we go... Pros: -it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal). -it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping. - I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household. - if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months. - some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on. -you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time. CONS -speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon. -carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect. -it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective. -this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me. Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with Amazon, which I love this feature of Amazon's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful. 1 year update: Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly. Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum. Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation. Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max. Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it. ### ⭐⭐⭐⭐ $350 is Reasonable. Great for Disabled People. Works Well With Long Hair From People and Pets. *by K***O on March 4, 2026* We have a fairly messy house, 4 kids, 4 dogs, and 4 cats. Everyone has long hair, and I am disabled, so unable to keep up with the house. I never thought we'd be able to use a robot due to clutter. My sister recommended one, so I started looking. I got this, I didn't get too helpful, I was sure I'd be sending it back. PROS: - My floors are clean, lol. The living room carpet has never looked this good. The kitchen floor looks great! The cat litter that gets spread on our bedroom floor is gone. - When it gets full, it takes itself to its base, empties, and picks up where it left off. - If the battery is about to die (15%), it goes back to its base. - When it empties into the base, the base holds the same amount of dirt as my full-sized, upright Dyson. I've only emptied it 3 times in 2 weeks of daily use, and 2 of those times were when the floor was in rough shape before we got it in better shape. CONS: - It takes FOR-EV-ER to set this thing up. Having it map the whole house and then fine-tune each room was a nightmare. It took hours, like 8 of them (not all in one go). Even now that it's mostly set up, I STILL have to tweak some of the areas. - We did have issues with the hair getting caught in the roller the first few times we used it. It will stop and say, "My roller is stuck." You turn it over, press 2 clips to take the roller out, cut the hair, and put it back. It takes seconds. - It doesn't do corners or edges at all. You're still going to be using your upright vacuum hose for those areas. - The mop setting is good for maintenance cleaning, but it's not going to get any marks off. We ended up doing a good clean of the kitchen floor to get stains up, and now we just use the robot to keep it clean and smell good. - It can get loud. When it goes to its dock and empties, it's VERY LOUD, about the sound of a regular vacuum, but it only stays that loud for a few seconds. When it's sweeping/vacuuming our tile floor, it is pretty loud. Not quite as loud as a regular vacuum, but it's loud. Barely noticeable on carpet. - It's not the best at navigating some things. Some things I know it can fit under it will look at and go around, other things I know it can't get past (8 chairs at the dining room table), it will die trying to get around. It is all in and ready for war with those chair legs. Very often it will get itself in, but it has to be helped out. Overall impression: I am disabled, and this is a lifesaver, game changer. I paid $350 for it, and I feel I got my money's worth. It's not perfect, you're still going to need to take care of corners and stains, but for everyday maintenance, it's great. The app kinda sucks, but not as bad as some of the other comments are saying (maybe they did an update). Setting it up was complete BS and a total nightmare, but once it's done, you never have to mess with that stuff again. I would buy again for $350, not sure if I would buy for anything higher, it would need to do corners and edges a bit better to get me to pay more. ## Frequently Bought Together - Shark Robot Vacuum & Mop Combo, Powerful Suction, Matrix Plus, 60-Day Debris Capacity, HEPA Bagless Self Empty Base, Sonic Mopping, Home Mapping for Pet Hair - Carpets & Hardfloor, AV2610WA - Shark VACMOP Multi-Surface Cleaner Refill 2L Bottle, Compatible with VM252 & VM180, Cleans & Disinfects Sealed Finished Floors, Stone, Laminate & Tiles, Spring Clean Scent, VCM60 - Replacement Parts for Shark AV2610WA RV2610WA Matrix Plus 2- in-1 Robot Vacuum Cleaner,1 Main Brush,3 Filters,3 Mop Pads,6 Side Brushes,1 Pre Filter,1 Filter&1 Pre-Motor Foam&Felt Filter --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.co.ke/products/470747532-sharkmatrix-plus-2-in-1-robot-vacuum-and-mop-black](https://www.desertcart.co.ke/products/470747532-sharkmatrix-plus-2-in-1-robot-vacuum-and-mop-black) --- *Product available on Desertcart Kenya* *Store origin: KE* *Last updated: 2026-09-18*