I purchased mine on December 31st and the stitching tore all across the bottom of the bag and today is March 31st. So lucky I didn't lose anything!

I had just received my my bags didn’t see that they were kids and I need to return them what do I need to do

you received kids instead of bags? oh my god, are they okay? you had better return them to a police station (!) 😏

The dimensions say 19 x 11 x 10. Is this true, or is the bag smaller?

It sounds about right. It’s a good size bag and my daughter loves it. She uses it for her volleyball, gear and sneakers. She could put much, much more in the though.

Does it fit nicely under an airplane seat?

Not sure. For big planes it could fit, but small internal flights I do not think so. It’s risky though. I would not recommend for an under seat.

Desertcart Logo

Deliver to Kenya

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.