--- product_id: 176888446 title: "Yes Is the Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life" price: "KSh4989" currency: KES in_stock: true reviews_count: 8 url: https://www.desertcart.co.ke/products/176888446-yes-is-the-answer-how-positivity-passion-and-pineapples-will store_origin: KE region: Kenya --- # Yes Is the Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life **Price:** KSh4989 **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Yes Is the Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life - **How much does it cost?** KSh4989 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.co.ke](https://www.desertcart.co.ke/products/176888446-yes-is-the-answer-how-positivity-passion-and-pineapples-will) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description Four Simple Steps. That’s all it takes to deliver legendary service and build a thriving team culture.Is negative service impacting your bottom line? Do you find it hard to maintain your confidence when you have to disappoint a customer? Then Yes Is the Answer is the leadership book you need to read.Christine Trippi shares her energy and passion for Sweet Hospitality—the key to success in the hospitality industry—by taking readers through the simple steps of responding positively while developing strong relationships. Along the way, she reviews examples that cover all aspects of work and family life, with opportunities to test your new skills in the book (or with a downloadable Yes Is the Answer companion workbook). By the end of this fun, quick, and easy read, you'll have the information and skills needed to always say Yes and achieve Sweet Results! The best part is that you’ll learn how you can change the world, one Yes at a time! Should you read this book? Yes Is the Answer! Review: A great read if you work in the field of Hospitality - I read this book as a course requirement for one of my hospitality classes and I am so glad that I did! Never in my life do I think I have read a book so fast. Christine Trippi offers great advice and provides her own personal success stories and gives scenarios on how others can apply them. One aspect I really enjoyed about this book is that it takes you through a step-by-step process of how to handle given situations in the hospitality work environment. One snippet of advice Trippi gives is that “A person’s name is, to that person, the sweetest, most important sound in any language” (55). This quote is in reference to addressing people by their names in customer service so that they feel respected and appreciated. Something else about this book that I found interesting is that a positive mindset actually has many other benefits than customer satisfaction. Thinking optimistically can improve work productivity and reduce the risk of health complications. This is so cool to me because positive thinking is completely in our control. As Trippi states “Everyday we decide how our day goes – positive life or negative life — the choice is yours!” (101). Review: Awesome Book! - Reading YES is the ANSWER has been a transformative experience, especially the lessons on “Standing Tall” and “Leading from the Heart.” Standing tall has taught me to embrace confidence in my abilities, even during challenging situations, knowing that true leadership begins with self-belief. Leading from the heart, on the other hand, has shown me the importance of empathy and kindness in creating positive environments for both guests and colleagues. Together, these lessons have shaped my perspective on leadership, reminding me that success in hospitality isn't just about skills, but also about making others feel valued and empowered. YES is the ANSWER is a must-read for anyone considering a career in hospitality or customer service. Christine Trippi delivers valuable life lessons that are both practical and empowering. I particularly appreciated the concepts of “Standing Tall” and “Leading from the Heart.” These ideas have reshaped how I view leadership and customer interaction. As I move forward in my career, I will continue to use these tools to create positive, memorable experiences for those I work with. ## Technical Specifications | Specification | Value | |---------------|-------| | Best Sellers Rank | #275,979 in Books ( See Top 100 in Books ) #165 in Customer Relations (Books) #2,612 in Leadership & Motivation | | Customer Reviews | 4.8 out of 5 stars 222 Reviews | ## Images ![Yes Is the Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life - Image 1](https://m.media-amazon.com/images/I/61sd8mvYMyL.jpg) ## Available Options This product comes in different **Media Format** options. ## Customer Reviews ### ⭐⭐⭐⭐⭐ A great read if you work in the field of Hospitality *by A***H on April 18, 2024* I read this book as a course requirement for one of my hospitality classes and I am so glad that I did! Never in my life do I think I have read a book so fast. Christine Trippi offers great advice and provides her own personal success stories and gives scenarios on how others can apply them. One aspect I really enjoyed about this book is that it takes you through a step-by-step process of how to handle given situations in the hospitality work environment. One snippet of advice Trippi gives is that “A person’s name is, to that person, the sweetest, most important sound in any language” (55). This quote is in reference to addressing people by their names in customer service so that they feel respected and appreciated. Something else about this book that I found interesting is that a positive mindset actually has many other benefits than customer satisfaction. Thinking optimistically can improve work productivity and reduce the risk of health complications. This is so cool to me because positive thinking is completely in our control. As Trippi states “Everyday we decide how our day goes – positive life or negative life — the choice is yours!” (101). ### ⭐⭐⭐⭐⭐ Awesome Book! *by K***N on March 24, 2025* Reading YES is the ANSWER has been a transformative experience, especially the lessons on “Standing Tall” and “Leading from the Heart.” Standing tall has taught me to embrace confidence in my abilities, even during challenging situations, knowing that true leadership begins with self-belief. Leading from the heart, on the other hand, has shown me the importance of empathy and kindness in creating positive environments for both guests and colleagues. Together, these lessons have shaped my perspective on leadership, reminding me that success in hospitality isn't just about skills, but also about making others feel valued and empowered. YES is the ANSWER is a must-read for anyone considering a career in hospitality or customer service. Christine Trippi delivers valuable life lessons that are both practical and empowering. I particularly appreciated the concepts of “Standing Tall” and “Leading from the Heart.” These ideas have reshaped how I view leadership and customer interaction. As I move forward in my career, I will continue to use these tools to create positive, memorable experiences for those I work with. ### ⭐⭐⭐⭐⭐ A Must-Read for Anyone Entering Hospitality *by G***A on December 8, 2025* I now have a better understanding of what it means to be a self-assured and compassionate leader in the hospitality industry, thanks to YES Is the Answer. More than anything else, the "Wise Pineapple" philosophy—particularly Standing Tall and Leading from the Heart—helped me comprehend how empathy and self-assurance form service. The emphasis on providing innovative solutions rather than saying no also appealed to me. Christine Trippi's wisdom is useful, inspiring, and simple to implement immediately. A really inspiring book! --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.co.ke/products/176888446-yes-is-the-answer-how-positivity-passion-and-pineapples-will](https://www.desertcart.co.ke/products/176888446-yes-is-the-answer-how-positivity-passion-and-pineapples-will) --- *Product available on Desertcart Kenya* *Store origin: KE* *Last updated: 2026-08-31*